Legal

Terms of Service

Last updated · 2026-05-26 · Draft

Heads up

SurveyForward is in private trial. A full Terms of Service is being prepared with counsel. In the meantime, the short version is below — and we're happy to send the formal agreement on request before any paid usage begins.

The short version

  • Your data is yours. We don't sell it, mine it for AI training, or share it with anyone outside your workspace.
  • You retain ownership of every project, client, and document you put into SurveyForward.
  • We isolate your workspace at the database layer (row-level security) — your data is never visible to other firms.
  • You can export everything you put in, anytime, in CSV form.
  • Cancel at any time. We don't lock you into a contract.
  • Don't use SurveyForward to do anything illegal or to abuse other users. We can suspend accounts that violate this.
  • The service is provided “as is” during the trial. We work hard to keep it up, but small bugs are expected — please report them.

Need the formal terms?

Email legal@surveyforward.com and we'll send the current draft for your review. If you're evaluating SurveyForward for your firm, we can also send a Data Processing Addendum (DPA).

Contact

Centervert LLC · Charlotte, NC
hello@surveyforward.com